Who we are

Our website address is: https://blackoutcollective.art

What personal data we collect and why we collect it

Comments

When visitors post comments on the website, we collect the data displayed in the comment section, as well as the visitor’s IP address and user agent string ( which identifies the browser) in order to assist in spam detection. This data is only used for order processing and is not shared with third parties.

An anonymised string may be created from your email address (also called a hash) and passed to the Gravatar service to check whether you are using their service. The privacy policy of the Gravatar service can be found here: https://automattic.com/privacy/. After your comment has been approved, your profile picture is publicly visible as part of the context of your comment.

Media

If you are a registered user and upload photos to this website, you should avoid uploading photos with an EXIF GPS location. Visitors of this website could download photos stored on the website and extract their location information.

Contact forms

All information submitted through our contact form is used for order processing only and will not be shared with any third parties.

Cookies

When you post a comment on our website, this may constitute consent to store your name, email address and website in cookies. This is a convenience feature so that if you post another comment you will not have to re-enter your details. These cookies are stored for one year.

If you have an account and log on to this website, a temporary cookie will be set to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.

When you log in, some cookies will be set to store your login information and viewing options. Login cookies expire after two days and display options cookies expire after one year. If you select “Stay signed in” when you sign up, your sign-in will be remembered for a two week period. When you log out of your account, the login cookies are deleted.

Editing or publishing an article will cause an additional cookie to be stored in your browser. This cookie does not contain any personal data and only refers to the post ID of the post you edited. The cookie expires after one day.

Embedded content from other websites

Posts on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from third-party websites behave exactly as if the visitor had visited the third-party website.

These websites may collect information about you, use cookies, and embed additional third party tracking services, including your interaction with the embedded content if you have an account and are logged into this website.

Webshop

While you visit our webshop, we record:

• Viewed products: In this section, we show you products that you have recently viewed.
• Location, IP address and browser type: We use this for things like estimating taxes and shipping costs.
• Shipping address: We will ask you to provide this, for instance to be able to determine shipping costs before you place an order, as well as to be able to send you the order.

We also use cookies to track the contents in your shopping cart while you visit our website.

When you shop with us, you will be asked to provide information such as your name, billing and shipping address, email address and phone number, credit card details/payment details, and optional account information such as username and password. We use this information for the following purposes:

Send information about your account and your order

• Respond to your enquiries, including refunds and complaints
• Process payment transactions and prevent fraud
• Setup your account for our shop
• Comply with all legal obligations, such as calculating taxes
• Improve our shop offers
  Send marketing messages if you wish to receive them

If you create an account with us, your name, address, email address and telephone number will be stored. This information will be used to complete payment information for future orders.

We generally store information about you for the period of time that is needed and required for the purpose for which it was collected and used. For example, we store order information for at least 10 years for tax and billing reasons. This includes your name, email address and billing and shipping address.

We also store comments or reviews if you choose to leave them.

Analytics services

With whom we share your data

All data we receive through our website is only used for order processing and statistics. We do not share customer & visitor related data with third parties.

How long we store your data

When you post a comment, it is stored indefinitely, including metadata. This way, we can automatically detect and approve follow-up comments instead of storing them in a moderation queue.

For users who register on our website, the personal information they provide in their user profiles is also stored. All users can view, change or delete their personal information at any time (the username cannot be changed). Administrators of the website can also view and change this information.

What rights you have over your data

If you have an account on this website or have posted comments, you may request an export of your personal data, including any data you have provided. In addition, you can request the deletion of any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security needs.

Where we send your data

Visitor comments might be examined by an automated service for spam detection.